Our Policies
More than projects completed
OUR SERVICES
OUR PRICING
SERVICE POLICIES
BILLING POLICIES
OUR SERVICES
OUR SERVICE LIST
- Mow/edge/sweep (MES)
- Bed maintenance
- Mulch
- Planting
- Sod installations
- Tree trimming
- Irrigation repairs
- Fence installation
- Fence repairs
- Aeration
- Leaf removal
- Dirt & Top dressing
- Landscape installation
- Rock & gravel
- Basic fertilization
- Gutter cleanout
- Power washing
- Disposal
- Christmas light installation
OUR PRICING
OUR PRICING
- We provide free estimates for large and small jobs.
- Mow/Edge/Sweep pricing is guaranteed for regularly scheduled weekly or biweekly customers.
- If you request to change or skip a regularly scheduled mowing service a minimum of $5 will be added to your regular rate. Additionally, the crew will price your service at the next scheduled date to account for any overgrowth.
- One time and as needed services will be priced at the time by the crew working on your property that day. This price will be based on the amount of growth and the amount of time it takes to complete the service.
- Most other work is billed at our standard hourly rates: $70+tax per hour for a two man crew with an additional $30+tax per hour for each additional crew member. This allows us to spend the time we need to spend to complete your work and allows you to pay for only the amount of work you want done.
SERVICE POLICIES
OUR SERVICE POLICIES
- We will always treat you, your family, your business and your property with the utmost respect and care.
- We work hard to complete your services on their scheduled date. However, there are times when weather causes delays. When this happens you will be notified via email as much in advance as is possible.
- We want you to stay our client because you’re happy with the services we continually provide to you, so we do not ask our customers to sign a contract. However, in order to protect our business we do require a credit card to be held on file as a backup form of payment. This card will be charged only at your request, or if you have an invoice that goes beyond 15 days past due.
BILLING POLICIES
OUR BILLING POLICIES
- All invoices are due on receipt.
- Invoices are considered past due 15 days after receipt.
- You will receive your invoice via email. This allows us to get your invoice to you quickly. It is also the best way we have to keep track of when invoices were sent and received. If you need to receive your invoice a different way, please contact the office to discuss this request and we will do our best to accommodate you.
- Regularly scheduled services are billed once per month. You will receive your invoice following your final service for the calendar month, usually within two business days.
- Since we do not ask our clients to sign a service contract with us, we do require that you provide us with a credit card number to keep on file as a backup form of payment. We will use this card to cover any past due balance that exists on your account.
- Our backup card policy protects us, but it also prevents you from missing an invoice by accident and then having to deal with a large balance.
- If you prefer we can set your account up to be automatically charged each month. In this case you will receive a paid copy of your invoice after the payment has been processed.
- Additional services (such as landscaping, tree trimming, leaf removal, etc.) are typically invoiced immediately following completion of the work.
- Large projects are an exception to the rule. We require a percentage upfront to cover product costs. However, in these cases the billing details will be included with your bid for service.
- Any invoice totaling $200 will be subject to a 3% processing fee. We will discount an invoice over $200 by 3% if you pay with cash or check. Please note that there may be some exceptions to this rule, if you are ever unsure don’t hesitate to contact us for clarification.
- Per the state of Texas all amounts charged are subject to 8.25% sales tax.